IT for medical and therapeutic practices

We take over the ongoing IT support for medical and therapeutic practices with the goal of ensuring stable and disruption free daily operations.

This includes regular system maintenance, monitoring of the IT infrastructure, and structured support for practice staff. Technical issues are identified and resolved at an early stage, before they can impact daily work.

Our services are based on clearly defined processes and responsibilities. All measures are documented and implemented in a transparent and traceable manner, so you always retain full visibility and control.

Reliable IT starts with a clear understanding of the current situation.

As part of an IT security and risk assessment, we analyze your practice’s existing IT environment, identify potential weaknesses, and evaluate the protection of systems, data, and processes.

You receive a clear and easy to understand summary of the findings along with concrete recommendations. The assessment is independent of any ongoing support and serves purely as a solid basis for your decision making.

Protecting practice data is a core part of our work.

We design and maintain structured data backup concepts, monitor existing backups, and ensure that data can be reliably restored in case of an incident.

Regular checks and documented processes ensure that backups are not only in place, but also fully functional when they are needed.

In daily practice operations, technical issues need to be resolved quickly and reliably.

We support practice staff with IT questions and incidents through clearly defined support channels, either remotely or on site, depending on the situation.

The goal is to keep disruptions to daily operations to a minimum and provide the team with a reliable point of contact for all IT related topics.

Changes are part of everyday practice life, such as new employees, new workstations, or hardware replacements.

We handle all related IT adjustments in a structured and well documented manner. This includes setting up new workstations, changes due to staff transitions, and the secure decommissioning of systems that are no longer required.

All activities are aligned with existing workflows to ensure that daily practice operations continue without disruption.

For practice setups or takeovers, we support you from the planning phase through to ongoing operations.

We assist with the design of the IT infrastructure, the takeover of existing systems, and their integration into a stable operational environment.

The goal is a smooth transition without unnecessary downtime or technical surprises.

Medical and therapeutic practices are subject to increased requirements for data protection, confidentiality, and IT security. Our approach is designed to implement these requirements in a clear, practical, and transparent way.

We align our work with legal requirements, in particular the GDPR and professional confidentiality obligations, as well as with recognized security standards and the recommendations of the German Federal Office for Information Security. These serve as the professional foundation for the secure operation of IT systems in sensitive environments.

Security relevant measures such as access controls, data backup, system maintenance, and the handling of security incidents follow clearly defined processes. Access, changes, and actions are documented and implemented in a traceable manner.

Our goal is to identify risks at an early stage, prevent security incidents, and provide practices with a reliable and responsible IT foundation, without adding unnecessary complexity to daily operations.